Frequently Asked Questions

Q: How does the 3D relief effect work?

A: Our apparel uses advanced printing techniques to create a hyper-realistic "Eye-Popping" 3D optical illusion. From a distance or in photos, the design has extreme depth and looks like a raised embossed emblem. When worn, your body's natural contours and movement enhance the dynamic shadows, making the 3D impact even more stunning.

Q: Is the print physically raised or textured?

A: No. Despite the intense 3D visual effect, the print is 100% flat and soft to the touch. It feels just like regular fabric—lightweight, smooth, and completely devoid of any thick rubber or hard plastic texture.

Q: Is it breathable and durable?

A: Yes! Because there is no thick adhesive layer blocking the fabric, it retains its natural breathability and sweat-wicking properties. The colors are infused directly into the fibers, meaning the print won't crack, peel, or fade, even with daily machine washing.

Q: How long does it take to process my order?

A: Orders are processed within 1–5 business days.

Q: When will I receive my order in the US?

A: Standard delivery for US orders takes 7–12 business days after processing.

Q: How much does shipping cost?

A: We offer a flat rate of $7.99. However, all orders over $59 automatically get Free Shipping!

Q: What is your return policy?

A: We offer a 30-day return window from the date of delivery. Items must be unused and unopened unless defective. The buyer pays return shipping for non-quality issues.

Q: How do I get a return address?

A: Please email popupcraft@popupcraft.com to open a support ticket. We will provide you with a return authorization and the correct return address.