Refund & Return Policy

Last updated: [Current Date]

1. Return & Exchange Window

We offer a 30-day return policy from the date you receive your item. If 30 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible, your item must be in the same condition that you received it—unworn, unused, and in its original packaging. Due to the customized nature of our 3D printed products, items that have been opened or used will not be accepted for return unless there is a manufacturing defect or quality issue.

3. Return Shipping Costs

4. How to Start a Return

Email us at popupcraft@popupcraft.com to request an RMA number and our return address. Please do not send items back to our business address without contacting us first.

5. Refund Processing Time

Once we receive and inspect your return, we will notify you. Approved refunds will be processed to your original payment method within 5-7 business days.